Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Healthcare,
Personal Services,
Building and Construction,
Wholesale and Retail Trade
On completion of this course, participants will acquire knowledge and skills to manage customer relations management system in a retail environment.
Provider: Singapore Institute Of Retail Studies (SIRS)
On successful completion of this course, participants will acquire the knowledge and skills to manage staff training and assessment
This course specifies the skills and knowledge in Monitoring Visual Merchandising Presentation.
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On successful completion of this course, participant will have the knowledge and skills to provide advice on furniture products.
This course addresses the skills and knowledge required in the supervision of housekeeping standards
On successful completion of this course the participant will have the knowledge and skills to contribute to the buying of merchandise in a retail environment
This Essential Retail Skills program helps participants to develop skills, knowledge and attitudes that enable them to deliver enhanced service to customers. It specifies the skills and knowledge required to determine customers¿ requirements and sell products and services to meet customers¿ needs and expectations. It will also help participants to develop and maintain professional image that ali...
On successful completion of this course, participant will have the knowledge and skills to handle retail after sales service in the various retail sub-sectors. This programme consists of both classroom and on-the-job training.
On completion of this course, participants will acquire the knowledge and skills to develop / co-develop store security policies and procedures
Handle Retail After Sales Services.
Maintain Professional Image
On successful completion of this course, participant will acquire the knowledge and skills to provide advice on fashion and apparel to customers
This course addresses the skills and knowledge required to determine customer requirements and sell products and services to meet customers’ needs and expectations.
On successful completion of this course, participant will have the basic knowledge of retail industry, individual role and career progression in the retail industry
This course specifies the skills and knowledge in handling and displaying of merchandise. Knowledge relating to visual aspects of display, safety and organisational processes and procedures for display are also covered. This programme consists of both classroom and on-the-job training.
The module provides the candidate an in-depth knowledge and application skills required in identifying potential and opportunities for productivity measurement and improvement at workplace; selecting and implementing relevant techniques and tools for productivity improvement; and monitoring and managing productivity at workplace.
Handle Merchandise Display